Why is My Opay USSD Code Not Working?

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Through the use of USSD codes, which stand for “Unstructured Supplementary Service Data,” provides its clients with a fast and efficient method of accessing financial services.

What may be causing my USSD code to stall?

By entering these codes into your mobile phone, you will be able to carry out a variety of financial transactions effectively. On the other hand, there is a possibility that you may experience circumstances in which your Opay USSD code does not function as anticipated.

In this post, we will discuss some of the most prevalent causes of this issue as well as suggest remedies that can assist you in regaining access to banking services that are error-free. Therefore, do not let your guard down; stick with me and keep up!

Opay USSD Code

Opay offers its clients a variety of USSD codes that make it possible for them to carry out banking chores in a hassle-free and expedient manner. The purpose of these codes is to provide additional convenience, particularly in situations when you do not have access to the internet or a banking application.

It is *955#, which is the Opay USSD code. The use of this code gives you the ability to carry out a variety of operations, including checking the balance of your account, transferring , purchasing , and more.

Why is my Opay Nigeria USSD code not working?

If you are experiencing issues with your Opay Nigeria USSD code, it can be frustrating and inconvenient, especially when you rely on it for various transactions. Several factors could be causing this problem, ranging from network issues to incorrect input. Understanding why your Opay USSD code is not working can help you troubleshoot and resolve the issue efficiently.

Common Reasons Why Opay Nigeria USSD Code May Not Be Working

  1. Network Connectivity: One of the most common reasons for USSD code failure is poor network connectivity. Ensure you are in an area with strong network coverage before attempting to use the Opay USSD service.
  2. Incorrect USSD Code Input: Double-check that you are entering the correct Opay Nigeria USSD code. Even a small mistake in dialing the code can lead to it not working as expected.
  3. Service Downtime: At times, Opay may experience service downtime or maintenance, which can temporarily disrupt USSD code functionality. Check for any announcements from Opay regarding service interruptions.
  4. Insufficient Balance: If your Opay account balance is insufficient to complete the transaction you are trying to make, the USSD code may not work. Ensure you have enough funds in your account.
  5. SIM Card Issues: Problems with your SIM card, such as being improperly inserted or damaged, can also affect the functionality of the USSD code. Verify that your SIM card is working correctly.

Troubleshooting Steps for Opay Nigeria USSD Code Issues

  1. Check Network Connection: Move to an area with better network coverage or switch to a different network provider to improve connectivity.
  2. Verify USSD Code: Confirm that you are dialing the correct Opay Nigeria USSD code by checking the official Opay website or contacting customer support for assistance.
  3. Account Balance: Ensure that you have sufficient funds in your Opay account to complete the transaction you are attempting.
  4. Restart Your Device: Sometimes, a simple restart of your device can resolve temporary glitches that may be affecting the USSD code functionality.
  5. Contact Opay Customer Support: If the issue persists, reach out to Opay customer support for further assistance. They can provide specific troubleshooting steps based on your situation.

Opay Customer Support Phone Number & Email Address

To reach out to the Opay customer care team:

  • Official Website: www.opayweb.com.
  • Phone Number:  0700 888 8328.
  • Opay WhatsApp: +2349165998936
  • Email Address: support@opay.team.
  • Visit any of their closest branches to you.

Customer Service Centers


  • 103 Allen Avenue, Mosesola House, Ikeja.
  • 78B Lagos Road, Ikorodu.
  • 4th Avenue A Close, Festac Town, Festac.


  • No. 34/36 Okotie Eboh Street, Utako District.

Abeokuta, Ogun

  • Dolly House Opposite Laroy Hotel, Abiola Way

Ibadan, Oyo

  • The Anjola Building is opposite Oando Filling Station, Iyana Cele Bus Stop, along Sango Road, Mokola.

Osogbo, Osun

  • Opposite Technical Beside Arowolo Filling Station.

Jos, Plateau

  • Thilda's Center, Shop 12, opposite GIG Logistics Dadin Kowa 3rd Gate.


  • Asd City Mall Katsina Road by Independent Way.


  • Amana Plaza, Second Floor, is beside Shoprite Zoo Road.


Q: Can I use the Opay Nigeria USSD code internationally?
A: No, the Opay Nigeria USSD code is designed for use within Nigeria and may not work for international transactions.

Q: How do I reset my Opay Nigeria USSD PIN?
A: To reset your Opay Nigeria USSD PIN, you can follow the instructions provided on the Opay app or contact customer support for assistance.

Q: Is there a specific time when the Opay Nigeria USSD code is more likely to work?
A: The Opay Nigeria USSD code should work at any time, but network congestion during peak hours may affect its performance.

Key Takeaways

  • Network connectivity, incorrect code input, service downtime, insufficient balance, and SIM card issues are common reasons why the Opay Nigeria USSD code may not be working.
  • Troubleshooting steps include checking the network connection, verifying the USSD code, ensuring account balance, restarting your device, and contacting Opay customer support.
  • For specific issues or further assistance, reach out to Opay customer support for personalized help in resolving the problem.


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