How to Turn Off Glo Data Auto-Renewal in 2024

Are you frustrated with unexpected airtime deductions due to the auto-renewal of your Glo data plan? Want to regain control and avoid recurring charges? You’re in the right place. In this guide, I’ll walk you through how to easily cancel your Glo data auto-renewal subscription through various methods—so you can take charge of your account and save money.

Key Takeaways

Control Over Charges: Canceling auto-renewal gives you control over your airtime and data expenditures.
No Data Loss: You won’t lose your remaining data balance after canceling auto-renewal.
Plan Ahead: It’s best to cancel at least 24 hours before your plan expires to avoid being charged for the next cycle.
No Refunds: Be aware that canceling auto-renewal won’t get you a refund for unused data.

An Overview of Glo’s Auto-Renewal Service

Glo, one of Nigeria’s leading telecom providers, offers an auto-renewal service that ensures your data subscription automatically renews at the end of its validity period.

Why Is This Convenient?
The auto-renewal feature guarantees uninterrupted data service, saving you the hassle of manually renewing your plan. You won’t need to worry about your data running out at crucial moments—great for those who want seamless internet access.

But, while this feature is convenient, there are times when you may want to opt out—maybe you’re switching plans or simply trying to avoid unnecessary deductions from your airtime. Here’s how to cancel data auto-renewal on Glo quickly.

Methods to Cancel Auto-Renewal on Glo

1. Canceling Auto-Renewal via SMS

The most straightforward way to cancel auto-renewal on your Glo data plan is through SMS. Here’s how:

Open the messaging app on your phone.
Type “CANCEL” and send it to 127 using the Glo line associated with your data plan.
Wait for a confirmation SMS that auto-renewal has been successfully disabled.

Pro Tip: Always ensure your message is sent from the Glo line that the data plan is linked to.

2. Canceling Auto-Renewal via USSD Code

Another easy way to cancel auto-renewal is through Glo’s USSD menu:

Dial *777# on your mobile phone.
Select “Data Services” from the menu.
Choose “Manage Data” or “Data Plan Auto-Renewal.”
Select “Cancel Auto-Renewal” and confirm your choice.
You’ll receive a confirmation SMS from Glo once the cancellation is complete.

3. Canceling Auto-Renewal via the Glo Mobile App

If you prefer managing your subscriptions through the Glo mobile app, follow these steps:

Download the Glo mobile app from your app store if you haven’t already.
Log into your account using your Glo phone number.
Navigate to “My Account” and then “My Plans.”
Select your current data plan and look for the option to cancel auto-renewal.
Confirm your action.

4. Contacting Glo Customer Service

Prefer talking to a representative? Here’s how:

Dial 121 from your Glo line to reach Glo customer service.
Follow the voice prompts to connect with a representative.
Request cancellation of the auto-renewal service.
Ensure you receive verbal confirmation or an SMS to confirm that the auto-renewal has been disabled.

Key Features of Glo’s Auto-Renewal Cancellation

Simple to execute: Multiple methods available (SMS, USSD, App, Customer Service).
Instant confirmation: Receive immediate feedback via SMS.
Non-disruptive: Your current data balance remains unaffected until the plan expires.

Pros and Cons of Canceling Auto-Renewal on Glo

Pros	Cons
Control over airtime and data costs	You’ll need to manually renew your plan when it expires
Flexibility to switch to new plans without automatic deductions	May forget to renew, leading to service disruption
Avoids unwanted recurring charges	No refunds for unused data if canceled before plan expiry

Essential Tips When Canceling Data Auto-Renewal on Glo

1. Cancel at Least 24 Hours Before Expiration

Always cancel auto-renewal at least a day before the expiration date to avoid being charged for the next cycle.

2. No Refunds for Unused Data

Canceling auto-renewal won’t result in a refund for any unused data. Make sure you’ve consumed most of your data before opting out.

3. Manually Monitor Your Data Usage

Without auto-renewal, you’ll need to manually renew your data plan. Be sure to monitor your data usage closely to avoid sudden service interruptions.

Frequently Asked Questions (FAQs)

1. Can I cancel auto-renewal at any time?

Yes, you can cancel auto-renewal at any time before the expiration of your current plan. Simply use one of the methods (SMS, USSD, Glo App) mentioned above.

2. Can I reactivate auto-renewal after canceling it?

Absolutely! If you change your mind later, you can easily reactivate auto-renewal via SMS, USSD, or the Glo app. Just ensure you have enough airtime balance.

3. Will canceling auto-renewal affect my current data balance?

No, canceling auto-renewal does not affect your current data balance. You can continue using your data until the expiration of your current plan.

4. Can I get a refund if I cancel auto-renewal?

No, Glo does not offer refunds for unused data if you cancel auto-renewal before your plan’s expiration.

Conclusion: Take Control of Your Glo Data Plan

Canceling auto-renewal on Glo is a simple process, but it gives you more control over how your data plans are managed. Whether you’re switching to a different plan or just want to avoid unexpected deductions, knowing how to cancel the auto-renewal feature is crucial.

To avoid being charged unnecessarily, always cancel at least 24 hours before the renewal date. With multiple ways to do this—via SMS, USSD, the Glo app, or customer service—you can easily manage your data plan and ensure your airtime is used the way you want.

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Sources:

Nigerian Communications Commission