How to Check Your Keystone Bank Account Statement in 2024

Checking your Keystone Bank statement of account is an easy way to keep track of your financial transactions. Whether you prefer digital methods or a branch visit, I have you covered. It offers tips to simplify the process of accessing your statement of account and explains various methods.

Key Takeaways

• Multiple Methods: Choose from using the mobile app, USSD code, email, or visiting a branch to access your statement.

• Convenience: Mobile and online options provide flexibility, while branch visits offer personal assistance.

• Security: Follow secure procedures when accessing your statement.

What is a Keystone Bank Statement of Account?

An account statement summarizes all financial transactions in your account over a specific period. An overview of your financial activity is provided by your deposit history, withdrawal history, transfer history, charges, and interest income.

Methods for Checking Your Keystone Bank Account Statement

Each method of accessing your Keystone Bank account statement has its own benefits. You can choose from four methods:

1. Via the Keystone Bank Mobile App

Using the Keystone Bank mobile app is one of the easiest ways to access your account statement.

Steps:

1. Download the App: Visit the Google Play Store or Apple App Store and download the Keystone Bank Mobile App.

2. Install and Launch: Open the app and log in with your credentials. If you're a first-time user, register for an account.

3. Navigate to Account Statements. Click on the menu and find the ‘Statement of Account' option.

4. Select Date Range: Choose the period you want the statement for.

5. Authorize Request: Enter your PIN to authorize the request. The statement will be available in PDF format, secured with a password (typically the middle digits of your account number).

Pros:

• Convenient and accessible at any time.

• There is no need to visit a branch.

Cons:

• Requires internet access.

2. Using USSD Code

Use the USSD code to get your statement quickly and easily.

Steps:

1. Dial the Code: Open your phone's call app and dial *7111# using the number registered with your Keystone Bank account.

2. Follow prompts: Navigate to the mini-statement option and follow the on-screen instructions.

3. Enter PIN: Input your USSD transaction PIN.

4. Receive Statement: Your statement will be sent to your registered email address.

Pros:

• Fast and straightforward.

• No internet is required.

Cons:

• Limited to mini-statements.

3. Sending a request via email.

Keystone Bank can send you your statement by email if you prefer.

Steps:

1. Email: Log in to your email account and send a request to contactcenter@keystonebankng.com.

2. Specify Details: Include the period for which you need the statement.

3. Receive Statement: Within 24 hours, your statement will be sent to your email in PDF format. It will be password-protected.

Pros:

• Detailed statement.

• It is convenient if you prefer email communication.

Cons:

• It may take up to 24 hours to receive the statement.

4. Visit a Keystone Bank branch.

If you prefer in-person service, you can visit a branch.

Steps:

1. Visit a Branch: You can visit any Keystone Bank branch during working hours.

2. Request a statement: Ask for your account statement at the customer service desk.

3. Verification: Provide the necessary identification and account details.

4. Receive a statement: A representative will print your statement for you.

Pros:

• Immediate assistance.

• Direct interaction with customer service.

Cons:

• Limited to bank working hours.

• Potentially long wait times.

Frequently Asked Questions

Can I check my Keystone Bank account statement from an ATM? You can check your account balance and view a mini-statement at a Keystone Bank ATM. However, for a detailed statement, use online banking or visit a branch.

How can I check my Keystone Bank account statement online? Log in to the Keystone Bank Internet Banking platform, navigate to the “Account Statement” section, select your account, and choose the date range for the statement you want to view.

Is there a mobile app to check my Keystone Bank account statement? Yes, download the “Keystone Mobile” app from the app store, log in, and find the “Account Statements” option.

Can I receive my Keystone Bank statement via email? Yes, contact Keystone Bank's customer support or visit a branch to set up email statements.

What is the Keystone Bank statement password? The password is usually the four middle digits of your account number. For example, if your account number is 6012345678, your password is 1234.

Conclusion

It is essential to have access to your Keystone Bank account statement in order to manage your finances effectively. Keystone Bank offers a variety of options, whether you prefer digital or in-person interactions. Keep track of your financial activities and choose the one that works best for you. We'll get back to you as soon as possible if you have any questions or need further assistance.