Does First Bank issue Visa cards? Many people ask this question, especially when planning to travel or shop abroad. We are here to let you know what First Bank has to offer in terms of Visa cards. Come on, let’s get started!
Key Takeaways
Visa Partnership: First Bank offers Visa cards, including debit, credit, and prepaid options.
Global Usability: First Bank Visa cards are accepted worldwide, making them highly recommended for international travelers and online shoppers.
Secure Transactions: Enjoy Visa’s peace of mind.
Easy Application: Apply through a branch visit or online banking for convenience.
About First Bank
One of Nigeria’s oldest and largest financial institutions is the First Bank of Nigeria. Founded in 1894, it has built a solid reputation for providing a range of banking and financial services. The services include traditional retail banking, corporate and investment banking, and financial advisory services. First Bank has a wide network of branches and ATMs across Nigeria and is present in several other countries. It is known for its commitment to innovation, customer service, and financial inclusion. With millions of customers, from individuals to large corporations, the bank plays a significant role in Nigeria’s financial landscape.
What is a Visa card?
A Visa card is a form of payment card that utilizes the Visa network, one of the world’s largest and most widely accepted electronic payment networks. Banks and financial institutions issue Visa cards, which can be credit, debit, or prepaid. Using them, users can make purchases, pay bills, and withdraw cash from ATMs around the world. Visa cards are popular because, in addition, they offer fraud protection, rewards programs, and contactless payment capabilities.
First Bank and Visa Cards: A Great Partnership
Visa cards are offered by First Bank, a prominent name in Nigeria’s banking sector. Both international and local transactions are made easier with Visa’s global acceptance and reliability.
Types of Visa Cards Offered by First Bank
First Bank offers a variety of Visa cards to suit different needs. There’s likely a Visa card option available at First Bank, whether you need a debit, credit, or prepaid card. The features and benefits of each card are tailored to suit different lifestyles and spending habits.
Why Choose a First Bank Visa Card?
Global Acceptance: Visa cards are accepted worldwide, giving you the freedom to shop and travel without worrying.
Security: Enhanced security features keep your transactions safe.
Convenience: Easy access to funds and seamless online and offline transactions.
How to Apply for a First Bank Visa Card
The process of getting a Visa card from First Bank is straightforward. Visit a First Bank branch or apply online. It is necessary for you to provide some basic information and meet their eligibility requirements.
Conclusion
As a matter of fact, First Bank does issue Visa cards, and they come with all the perks and global acceptance that Visa offers. A First Bank Visa card could be a great addition to your wallet if you’re a frequent traveler or simply enjoy the convenience of a widely accepted card.
Keep visiting FinancialExpert NG for more insights into banking and tech solutions; we’re here to keep you updated.
How to Unblock Your First Bank Account and ATM Card
Blocked First Bank accounts and ATM cards can cause a lot of trouble, disrupting your daily finances. There’s no need to worry—I’ve got you covered. This guide covers various methods for unblocking First Bank accounts and ATM cards, whether you prefer the app, visiting a branch, or contacting First Bank by phone. Moreover, we’ll share some tips for preventing this from happening again.
Key Takeaways
Multiple Methods: Whether you prefer technology or personal interactions, there are various ways to unblock your First Bank account or ATM card.
Proactive Measures: Implementing security measures like double-checking your PIN and enabling transaction alerts can prevent future blocks.
Stay calm: A blocked account is often a temporary setback. With the right steps, you can quickly regain access to your financial resources.
Methods to Unblock Your First Bank Account
The following are five ways to unblock your First Bank account:. There are pros and cons to each method, so choose the one that is most suitable for you.
1. Contact Customer Care
The quickest way to resolve the issue is by contacting First Bank’s customer care service, available 24/7.
Steps:
Call the First Bank customer care line.
Follow the automated prompts to speak with a representative.
Provide your account number, full name, and answers to security questions.
Follow the representative’s instructions to unblock your account or card.
Pros:
Immediate response.
Available around the clock.
Cons:
Potentially long wait times.
Call charges may apply.
2. Use the First Bank Mobile App
Using the First Bank mobile app is convenient if you’re comfortable with technology.
Steps:
Download and install the First Bank mobile app from the Google Play Store or Apple App Store.
Log in with your credentials.
Navigate to ‘Account Services’ or ‘Card Management.’
Follow the instructions to unblock your account or card.
Pros:
It can be done anytime, anywhere.
There is no need to speak with customer care.
Cons:
Requires internet access.
Your account may be too restricted for app login.
3. Visit a First Bank branch.
Visit your local First Bank branch if you prefer face-to-face interactions.
Steps:
Visit a First Bank branch during working hours.
Wait for your turn by taking a number.
Explain the situation to the customer service representative.
Present your identification and account details for verification.
Pros:
Direct communication.
Immediate resolution.
Cons:
Limited to bank working hours.
Possible long waiting times.
4. Using First Bank Internet Banking
You can use First Bank’s internet banking platform if you have access to a computer.
Steps:
Visit First Bank’s internet banking portal.
Log in with your credentials.
Navigate to ‘Account Services’ or ‘Card Services’.
Follow the on-screen instructions to unblock your account or card.
Pros:
Can be done at home.
User-friendly interface.
Cons:
Requires internet access.
Potential browser compatibility issues.
5. Using the USSD Code
The USSD code on your mobile phone can also be used to unblock your First Bank account.
Steps:
Dial *894*911# from the phone number linked to your First Bank account.
Select option 2 to unblock your USSD code.
Enter your 5-digit USSD code and PIN.
Confirm the action.
Pros:
Quick and easy.
No internet is required.
Cons:
Limited to mobile users.
Tips to Prevent Future Blocks
Double-Check Your PIN: Before confirming any transaction, ensure you’ve entered the correct PIN to avoid multiple failed attempts.
Enable Transaction Alerts: Stay updated on all account activities to detect suspicious activity.
Regularly Update Passwords: This general security measure protects your account.
Keep Your Details Confidential: Avoid sharing your account information to minimize unauthorized access.
Conclusion
If your First Bank account or ATM card is blocked, it can be a significant inconvenience, but it is usually resolvable. There are multiple ways to get back on track, including contacting customer service, using the mobile app, or visiting a branch. Take preventive measures to avoid similar issues in the future. Enjoy your banking experience!
Feel free to leave a comment below if you have any questions about this post. We’ll get back to you as soon as possible.
How to Register and Activate the First Bank App 2024
The FirstMobile app by First Bank Nigeria welcomes you to a new era of banking convenience. You can perform a wide range of banking transactions directly from your smartphone, regardless of where you are. We’ll walk you through downloading, installing, registering, and activating the FirstMobile app so you can make your banking experience seamless.
Benefits of the First Mobile App
Convenience: Manage your accounts and transactions anywhere.
Security: Enjoy secure transactions with encryption and biometric authentication.
Efficiency: Save time by avoiding bank queues and handling transactions swiftly.
What is the first mobile app, and why is it critical?
FirstBank Nigeria’s FirstMobile app is a powerful mobile banking tool that allows customers to manage their accounts, transfer funds, pay bills, and buy airtime. You can manage your finances from anywhere, anytime, with this convenient and secure banking service.
Key Features of the First Mobile App
Account Management: View balances, transaction history, and account statements.
Fund Transfers: Transfer funds between your accounts, to other First Bank accounts, or to accounts at other banks.
Bill Payments: Pay for utilities, cable TV, internet subscriptions, and more.
Airtime and Data Purchase: Quickly recharge your mobile phone or buy data bundles.
Cardless Withdrawals: Withdraw cash from First Bank ATMs without using your debit card.
Branch and ATM Locator: Find the nearest First Bank branches and ATMs.
Security Features: Biometric authentication and transaction notifications ensure account security.
Customer Support: Access support directly from the app.
How to Download and Install the FirstMobile App
The FirstMobile app is easy to download. You can do this by following these steps:
For Android devices:
Open the Google Play Store.
Search for “FirstMobile.”
Select the First Bank Nigeria app.
Tap “Install” to download and install the app.
For iOS devices:
Open the App Store.
Search for “FirstMobile.”
Select the First Bank Nigeria app.
Tap “Download” to install the app on your device.
What is MPIN in the FirstMobile App?
FirstMobile app users are required to enter a four- to six-digit MPIN (Mobile Personal Identification Number) to protect their accounts. In order to log in and perform sensitive transactions, you must have this information. To protect your account from unauthorized access, make sure your MPIN is unique and not easily guessable.
How to Register and Activate the FirstMobile App
For registration and activation, follow these steps after downloading the app:
Open the FirstMobile app.
Click on “Register” or “Sign Up.”
Enter your ATM card number and PIN.
An OTP (One-Time PIN) will be sent to your phone. Enter this OTP in the app.
Create your MPIN for logging in.
Set up two security questions and answers.
Create a 4-digit transaction PIN for future transactions.
Complete the registration process as prompted.
Congratulations! Your FirstMobile app is now activated and ready to use.
How to Change Your First Mobile App PIN
FirstMobile’s app makes it easy to change your PIN.
Log in to the app.
Navigate to the settings menu (usually indicated by three horizontal lines or dots).
Select “Security Settings” or “Change PIN.”
Enter your current PIN to verify your identity.
Enter and confirm your newly created PIN.
Save the changes.
Log out and log back in using your updated PIN for added security.
FAQs
What is the FirstMobile app transaction limit?
The transaction limit is 1 million naira per transaction.
Can I use multiple accounts on the FirstMobile app?
Yes, you can manage multiple accounts within the app.
Conclusion
With FirstMobile, you can manage your finances in a user-friendly, secure, and comprehensive way. Using this guide, you can easily download, install, register, and activate the app, bringing banking services to your fingertips.
Feel free to leave a comment below if you have any questions or suggestions. Feel free to contact us if you have any questions!
Buy Airtel Airtime from First Bank in 2024 [Step-by-Step Guide]
Tired of fumbling with scratch cards? In this post, we’ll show you how to effortlessly buy Airtel airtime straight from your First Bank account. Let’s jump right in and make airtime top-ups a breeze.
Key Takeaways
Convenience: Buying Airtel airtime through First Bank is quick and hassle-free.
Security: Both the USSD code and the mobile app offer secure transaction methods.
Flexibility: You can recharge your own line or someone else’s with ease.
No Extra Charges: There are no additional fees for using these services.
How to Buy Airtel Airtime from First Bank
We’ll cover two simple and reliable methods:
Using the USSD Code
Using the First Bank Mobile App
Method 1: Using the USSD Code
This method is quick and straightforward. Here’s how you can top up your Airtel airtime using First Bank’s USSD code:
Open your phone’s call app.
Dial *894*amount#.
For example, if you want to recharge N200 airtime, just dial *894*200#. It’s that simple and efficient.
Method 2: Using the First Bank Mobile App
If you prefer using an app, follow these steps:
Download the First Bank Mobile App from the Google Play Store or Apple App Store.
Install and open the app.
Log in with your credentials.
Go to the “Airtime” section.
Enter the required details, like the phone number and the amount you wish to recharge.
Confirm the transaction with your app PIN.
And that’s it! You’ve topped up your Airtel airtime with just a few taps.
How to Buy Airtel Airtime for Others from First Bank in 2024
Buying airtime for friends or family is just as easy. Here’s how:
Using the USSD Code:
Dial *894*amount*phone number#.
For instance, if you want to send N500 airtime to 08012345678, dial *894*500*08012345678#.
Using the First Bank Mobile App:
Follow the steps above, but input the recipient’s phone number instead of your own.
Frequently Asked Questions (FAQs)
Is it safe to buy Airtel airtime through the FirstMobile app?
Yes, both the USSD code and the FirstMobile app are secure ways to purchase Airtel airtime from First Bank.
Is there a fee for buying Airtel airtime via First Bank?
No, there is no extra charge for purchasing airtime through First Bank.
Can I buy airtime for someone else using First Bank?
Absolutely! Use either the USSD code or the First Bank Mobile App to recharge another person’s Airtel number.
What’s the USSD code to buy Airtel airtime from First Bank?
The USSD code is *894*Amount#.
Conclusion
Using First Bank to buy Airtel airtime streamlines the recharge process, saving you time and effort. Whether you prefer the USSD code or the mobile app, these methods ensure you stay connected without any fuss.
Feel free to leave any questions or comments below, and we’ll get back to you as soon as possible. Happy recharging!
How to check First Bank Statement of Account on Phone in 2024
How to Check First Bank Nigeria Statement of Account on Phone in 2024, FAQs. Follow this complete guide to easily access your bank statement via your mobile device.
Introduction to First Bank Nigeria’s Mobile Banking Services
First Bank Nigeria’s mobile banking services provide a convenient and secure way to manage your finances. With these services, you can:
Access your account 24/7 from anywhere.
Check your account balance and transaction history.
Transfer funds between accounts.
Pay bills and buy airtime.
Locate nearby branches and ATMs.
To get started, you need:
A smartphone with internet access.
The FirstMobile app is available on iOS and Android.
Your First Bank account details.
By using mobile banking services, you ensure seamless banking at your fingertips.
Why Checking Your Bank Statement on Your Phone is Convenient
Accessing your First Bank Nigeria statement of account on your phone offers numerous advantages:
Immediate Access: Get real-time updates on your account balance and transactions.
Ease of Use: User-friendly interfaces designed for smooth navigation.
Time-saving: There is no need to visit a bank branch or ATM.
24/7 Availability: Check your account information anytime, anywhere.
Cost-Effective: Save on travel expenses and avoid potential fees for printed statements.
Environmentally Friendly: Reduce paper usage and contribute to sustainability efforts.
Enhanced Security: Streamlined authentication processes ensure secure access to your financial data.
Requirements for Accessing Your Statement
To access your First Bank Nigeria statement of account on your phone, ensure you have the following:
Smartphone: A smartphone with internet access.
Mobile Banking App: First Bank’s mobile banking app installed.
Registered Phone Number: Your mobile number registered with First Bank.
Internet Connection: A stable internet connection.
Login Credentials: Your username and password for the mobile banking app.
Account Number: Your First Bank account number.
Banking Pin: Banking PIN or OTP for security verification.
Updated Software: The latest version of the mobile banking app.
Ensure all your details are up to date for seamless access.
How to check Statement of Account on First Bank Via USSD Code
Looking to check your First Bank statement of account? Look no further than the convenient First Bank USSD Code! Just follow these simple steps:
1. Open the call app on your phone.
2. Dial *894# using the phone number registered with your account.
3. Select “Quick Banking” from the options.
4. Choose “Enquiry Service” from the menu.
5. Finally, select “Mini Statement” to get your statement of account.
With just a few taps, your statement will be sent directly to you. It’s quick, easy, and hassle-free!
By sending a Request through Email
Here’s an alternative way to check your First Bank statement of account. Follow these steps:
1. Access your email account.
2. Compose a request message and send it to [email protected].
3. Make sure to specify the period of your statement of account that you require.
4. Within 24 hours, you will receive your statement of account in PDF format, which you can download to your phone.
5. To open the PDF, you will need a password. The instructions for the password will be provided in the statement of account.
6. Once you enter the password, voila! Your First Bank statement of account for the requested period will be right in front of you.
7. If you have already tried all the methods mentioned above without success, then your last option is to visit a nearby First Bank branch.
By Visiting any First Bank Branch Near You
Simply head over to the nearest First Bank branch in your area! Make your way to the customer support center inside the building and request your account statement. Just provide the necessary account details when asked, and they will promptly print out your First Bank statement for you. It’s as easy as that!
How to Download and Install the First Bank Mobile App
To download and install the First Bank Mobile App, follow these steps:
Open the App Store or Google Play Store. Ensure your device has internet access.
Search for ‘First Bank Mobile App’: Use the search bar at the top.
Locate the official app: Verify the app by First Bank of Nigeria.
Tap ‘Download’ or ‘Install’ to begin the download process.
Allow Permissions: Grant the necessary permissions for the app to function.
Open the App: After installation, tap to open.
Register or log in. Use your First Bank account details.
Make sure your phone’s operating system is up to date.
Step-by-Step Guide to Registering on the App
Download the App: Visit your device’s app store and search for ‘First Bank Nigeria Mobile App’.
Install the app. Click ‘Install’ and wait for the app to download and install on your device.
Open the App: Locate the app on your device and open it.
Select Registration Option: On the app’s welcome screen, choose ‘Register’.
Enter account details: Input your First Bank account number and click ‘Continue’.
Verify Phone Number: Enter the phone number linked to your bank account and receive an OTP.
Enter OTP: Input the OTP to verify your phone number.
Create Credentials: Set up a username and password for your app login.
Confirm and Finish: Verify all details and complete the registration process.
Navigating the App: Understanding the User Interface
To effectively navigate the First Bank Nigeria mobile app, familiarize yourself with the following key components:
Dashboard: This is your home screen, displaying your account balance and recent transactions.
Menu Bar: Located at the bottom, offering quick access to various features like “Accounts,” “Transfers,” and “Payments.”
Account Details: Accessible via the “Accounts” tab, where you can view all account-related information.
Transaction History: Found under “Accounts,” showing a detailed list of all your transactions.
Help & Support: Positioned in the menu, providing assistance and FAQs.
How to Locate the Statement of Account Feature
Open the First Bank Nigeria app. Ensure you have the latest version of the app installed on your phone.
Login to Your Account: Use your registered username and password to access your account.
Navigate to the menu. Tap on the menu icon, usually found in the top-left or bottom-right corner of the screen.
Select ‘Accounts’: From the menu options, choose ‘Accounts’ to view your account details.
Find ‘Statement of Account’: Scroll through the options under ‘Accounts’ and select ‘Statement of Account’.
Choose Account and Period: Select the desired account and specify the statement period you wish to view.
Generate Statement: Tap on the ‘Generate’ button to view or download your statement.
Downloading and Viewing Your Bank Statement
Log in to the mobile app.
Open the First Bank Nigeria mobile app.
Enter your login credentials (username and password).
Access Statement Section:
Navigate to the “Accounts” or “Statement” tab.
Select the specific account you wish to view.
Choose Statement Period:
Use the date range filters to select the period for which you need the statement.
Typical options include Last Month, Last 3 Months, and Custom Date Range.
Download Statement:
Click on “Download as PDF” or “Email Statement.”
Confirm download or email request.
View and Save:
Open the downloaded PDF to view your statement.
Save the document for future reference.
Understanding the Details in Your Bank Statement
Review your statement to understand various details:
Account Summary: Provides an overview of your starting and ending balances.
Transaction Date: Indicates when a specific transaction occurred.
Description: Offers details about where or how a transaction was made.
Amounts: Shows the debit (withdrawals) and credit (deposits) values.
Fees: Lists any fees charged for transactions or account maintenance.
Double-check entries to ensure accuracy. Monitor for any unauthorized transactions that may indicate fraud. Understanding these components helps you manage your finances better and maintain accurate records.
Troubleshooting Common Issues
Even with the correct steps, issues can arise when checking your First Bank Nigeria statement of account. Here are some common problems you might encounter and their solutions:
App Not Responding:
Restart your device.
Ensure the app is up-to-date.
Incorrect Login Details:
Reset your password using the “Forgot Password” link.
Confirm CAPS LOCK is off.
Network Issues:
Switch to a more stable internet connection.
Use Wi-Fi instead of mobile data.
App Crashes:
Clear the app cache in the settings.
Reinstall the app.
Unauthorized Access:
Confirm account security settings.
Contact customer support immediately.
Security Tips for Mobile Banking
Use Strong Passwords: Create memorable but strong passwords that mix letters, numbers, and symbols.
Enable Two-Factor Authentication (2FA): Add an extra layer of security by enabling 2FA wherever it’s available.
Keep Your Phone Updated: Regularly update your phone’s OS and banking apps to ensure the latest security measures.
Beware of Phishing: Be cautious of unsolicited emails, messages, or links claiming to be from First Bank.
Avoid Public Wi-Fi: Refrain from accessing your banking app over public Wi-Fi networks.
Monitor Account Activity: Regularly check your account statements for unauthorized transactions.
Use Trusted Security Software: Install reputable antivirus and anti-malware applications on your device.
Additional Features of the First Bank Mobile App
Fund Transfers: Instantly transfer money between your accounts and to external accounts.
Bill Payments: Pay utility bills, recharge mobile airtime, and settle other services easily.
Account Management: View your account balance, recent transactions, and manage multiple accounts.
Loan Services: Apply for personal loans and check the status of your applications.
Card Services: Request new debit and credit cards or manage existing ones.
Security Features: Set up biometric authentication and monitor account activity for heightened security.
Customer Support: Access 24/7 customer service through in-app chat and find the nearest ATM or branch.
Frequently Asked Questions (FAQs)
How can I download the First Bank mobile app?
You can download the First Bank mobile app from the Google Play Store or Apple App Store. Search for “FirstMobile” and follow the installation instructions.
What if I forget my login credentials?
Use the “Forgot Password” or “Forgot Username” options on the login screen. Follow the prompts to reset your credentials.
Can I view statements for multiple accounts?
Yes, if you have multiple accounts linked to your profile, you can view statements for all of them through the app.
Are there any charges for viewing my statement?
First Bank may apply standard service fees. Check the bank’s official website for the latest fee structure.
How far back can I view my statements?
You can typically view statements for the past 12 months. For older statements, visit a branch or contact customer service.
Conclusion and Final Thoughts
By following the steps outlined in this guide, you ensure secure and convenient access to your First Bank Nigeria statement of account on your phone in 2024. The process is simple and efficient, leveraging modern technology to keep you in control of your finances. Key points to remember:
Ensure Data Privacy: Always protect your login credentials.
Regular Monitoring: Regularly check statements to catch any discrepancies.
Utilize Alerts: Set up notifications for real-time updates.
Employ these best practices to manage your banking needs effectively and confidently, using the provided tools and resources.
Transferring money From First Bank to Palmpay in 2024
Have you ever considered the process of transferring money from First Bank to Palmpay? In today’s fast-paced world, the ability to transfer money quickly and securely is essential. Many individuals face challenges when attempting to transfer funds from their primary bank to their PalmPay wallet. But fear not, as we are here to provide a solution! Let’s delve into this issue together.
First Bank, a reputable and long-standing financial institution in Nigeria, offers reliable and efficient banking services. With advancements in technology, banks have streamlined the process of transferring funds for their customers. Stay tuned as we walk you through the steps of transferring funds from First Bank to Palmpay in 2024. But first, let’s clarify what PalmPay is all about!
What exactly is a PalmPay account?
Palmpay, developed by PalmPay Limited, is a mobile payments and financial services app that enables users to conveniently send and receive payments, purchase data and airtime, and access various financial services all in one place.
By linking their bank accounts, debit cards, and credit cards to their Palmpay wallet, users can effortlessly transfer money, make payments, and effectively manage their finances without the need for physical cash.
Moreover, Palmpay offers its customers cashback, discounts, and other advantages, making it the preferred choice for both individuals and businesses seeking a secure and hassle-free method of financial management.
Now, let’s delve into the process of sending funds from First Bank to the PalmPay Wallet!
How to transfer money from First Bank to Palmpay in 2024
Like you transfer funds via First Bank to banks like GTB, Zenith Bank, Access Bank, etc, similarly, you can send money to PalmPay too!
First Bank First Bank has provided several options to transfer money from your account at the bank to Palmpay.These include:
Using Bank Card
Via Mobile app
Via USSD code
Let’s look more closely at each of the methods.
How to Transfer Money from First Bank to PalmPay Account using Bank Card
To add funds to your PalmPay wallet using your first savings account and Bank ATM card Follow the steps below:
Start the PalmPay application and sign into your account.
Hit the “Fund” button.
Select “Bank Funding.”
Select or type in the amount you wish to pay.
Add or select an ATM card number
Enter the ATM card number and then click “Confirm”.
Simple right?If you’re not interested in that method, try the following:!
How to Transfer from First Bank to PalmPay using First Bank Mobile App
For this method to work, you require an Android phone or iPhone and a reliable internet connection.Follow the steps below to accomplish this:
If you do not possess an app like the First Bank mobile app already installed on your device, visit Google Play or Apple Store to download the application.
Log in to the First Bank Mobile App and sign in with your existing account.
Select the Menu icon, then choose “Transfer Money”.
Select the amount of money you would like to transfer.
Select “Other Account”.
Input in the PalmPay Account number.(Palmpay account numbers are the number you used to sign up your account, with a zero at the beginning.)
Now, you can select PalmPay by entering PalmPay into the search box.
Last but not least, make sure you enter your PIN token in order to approve the transfer, and it’s done!
It’s also easy, however, if you don’t possess an Android smartphone or iPhone You can utilize the USSD code method, which will be explained further down!
How to Transfer Money from First Bank to PalmPay Account Via USSD Code
To transfer funds via First Bank to PalmPay wallet using a USSD code, just follow the instructions in the following steps:
Launch your PalmPay application and sign into your account.
Hit the “Fund” button.
Choose the “USSD” feature.
Select or type in the amount you would like to transfer, then click the confirm button.
Select the bank that you would like to transfer funds from.
Copy the USSD code, which appears at the top of your screen.
Enter the code into your phone’s dialer and then dial.
Verify the name and input your transaction pin from your bank.
Frequently Asked Questions
Can I transfer money from the bank to PalmPay?
Yes, it is feasible!It is possible to transfer funds via any banking institution into Palmpay via with your bank cards, mobile apps and a USB code.
How do I transfer money from USSD to PalmPay?
This is very simple!To transfer funds into PalmPay with USSD number, follow these steps:
Launch your PalmPay app and sign in to your account.
Hit the “Fund” button.
ChooseUSSD” as the “USSD” opportunity.
Enter the amount you would like to transfer, then click the confirm button.
Choose the bank you wish to transfer money to.
Copy the USSD code that will appear in your display.
Copy the code into your phone’s dialer and then dial.
Verify the name and enter the pin for your bank transaction.
How do you add funds to your PalmPay account?
You can add funds to your PalmPay account using your debit card following the instructions as follows:
Hit the Fund” or “Fund” button located on the dashboard of your profile.
Input the amount you’d like to put in.
Optionally, you can enter the description of the transaction before moving on to the next section.
Select the payment method you prefer or simply select one of your previously bound debit cards.You may also tie the debit card of a new one when you’re not yet able to do this.Crediting your account using cards that you use to pay is safest and simplest method of payment.(Your debit cards are completely secure when you use PalmPay.)
Select the bank you want to use among the banks, and enter all the necessary bank and card information.
Input your four-digit security number in order to push on through the process.
A new page will be displayed, which serves as the safe payment channel for your bank.The OTP can be sent the email address or telephone number that is linked to your credit card.Simply enter the OTP and then click on the “complete” button.
The transaction is successful and you will be taken into your account.
What is my account number on PalmPay?
Your account number consists of the final 10 digits of your phone number. For instance, if your phone number is 08166872072, your account number would be 8166872072. This implies that you simply eliminate the initial zero.
Conclusion
Please keep in mind that before transferring funds from your bank account, it is essential to ensure that you have enough funds to cover the transaction.
Moreover, make sure to provide accurate information, such as the recipient’s account number and the name of the bank, to avoid any delays or errors.
At First Bank, we are committed to providing our customers with secure and reliable methods of transferring money. We offer a wide range of options that allow you to quickly transfer funds to your credit card without any concerns about the safety of your money.
In addition to the aforementioned strategies, First Bank also offers international money transfer services through our partnerships with Western Union and MoneyGram. This means that our customers can send money to any location around the world.
When it comes to moving money from First Bank to Palmpay in 2024, the process is simple and convenient. Whether you prefer using our mobile banking app, your card, or USSD, we have diverse options available to cater to your needs.
If you have any questions or concerns regarding this article, please feel free to leave a comment in the section below, and we will respond to you as promptly as possible!
First Bank Customer Care Number [Email & Call line]
FirstBank strives to keep and rise our standing in giving you top-quality items and service.We appreciate complaints because they help us boost our offerings, services, and customer service.
Objectives of the Policy
FirstBank is dedicated to being attentive to the requirements and issues of our clients, as well as potential customers, and solving complaints as fast as we can.
The policy was created to offer information to employees and customers regarding how FirstBank takes complaints and handles them.FirstBank is committed to being constant, fair and honest in handling complaints.
This policy’s goal will be to warrant:
Be aware of our complaints lodgement and the handling procedures
Staff and customers know about our complaints handling procedures.
All complaints are examined in a fair and impartial manner, with an objective and balanced assessment of the evidence and information available.
The complaints are evaluated on their merits, taking into consideration individual situations and needs.
The right of the customer to bring feedback and complaints about the service or product they received.
All complaints are dealt with according to laid-down legal and regulatory standards.
Background
When preparing this policy, FirstBank has endeavoured to make sure that our processes are aligned with the relevant laws and regulations and the most current desirable methods.This policy was designed to meet the specifications in BSI ISO 10002:2004, Customer Satisfaction. Guidelines for handling complaints in organizations.
What is a complaint?
The purpose of this policy is to resolve complaints with FirstBank.According to BS ISO 10002-2004, a complaint within this policy is characterized as: The expression of discontent made by an entity, particularly in relation to their products or the complaint handling process itself, in which the resolution or response is expected either implicitly or explicitly.
Anyone or any organization (the complainant) that is unhappy with the product or service that is provided by the bank, regardless of the reason, can contact FirstBank to lodge a complaint.It can be either verbal or written.In some instances, complaints could be filed through negative feedback that does need a resolution but not an official follow-up.Although this kind of feedback can be beneficial, it is not covered by the policy, which doesn’t apply to this type of feedback.
Resolving the complaint
What is the perfect way to have a complaint addressed?
If you’re dissatisfied by the service or product offered by FirstBank, you can at first try speaking to the employee(s) that you are working with.If you’re uncomfortable about this or think the person you spoke to is not in a position to address or resolve your concerns, you may file an inquiry with us through any of these methods:
On the phone with one of our customer service employees at any of our branch offices.Be aware that you’ll need to fill out the Complaint Form.The details of your complaint will be recorded in FirstCustomer CRM. FirstCustomer CRM.
Relationship Managers: Corporate and Institutional Banking clients can provide feedback on their relationship managers through either email or phone.
The person handling or receiving your complaint will prepare any help needed to complete your complaint.However, if you consider you need further assistance, please contact: [email protected]
Right of the Complainant in a Complaint Processing Process The complainant has the right:
You can be Heard.
Be sure that the Bank’s pertinent policies on service and product were adhered to.
Description of the product or service that is being accused of
Request and impart all pertinent information to be used in support of the complaint in the event that this is not in violation of the privacy laws.
Get informed about the resolution on the complaint.
Get informed about the bank’s decision as well as the reasoning behind the decision.
Make sure they know that their complaints are independent of the complaint, if it is appropriate.
If you have a complaint, escalate it to the appropriate outside or internal sources: I.Do they feel that their complaint is not properly handled. II.If they’re not happy with the resolutions provided by banks,.
Internal Head, Service Delivery Excellence, [email protected] First Bank of Nigeria, Ltd 35 Marina. P.O.Box 5216 Lagos, Nigeria.
External The Consumer Protection Department (CPD) ([email protected]) Central Bank of Nigeria (CBN) Plot 33, Abubakar Tafawa Balewa Way Central Business District, Cadastral Zone, P.M.B.0187, Garki Abuja. Nigeria.
The Consumer Protection Council (CPC) ([email protected]) Plot 1105 Dar-es-Salaam Street Off Aminu Kano Crescent, Wuse II, Abuja. Call Center: 07002255272 Hotlines: 08056002020, 08056003030
What happens if you make an appeal?
We’d like to receive
When we receive complaints through one of our services, the issue is recorded in FirstCustomer, which in turn generates a unique identification code, which is then sent to the user.The complaint will provide the reason for the complaint the customer and include any additional data required for effective treatment of the issue.
We’d like to acknowledge
The receipt of any complaint will be confirmed to the complainant as soon as possible by SMS or email notification.The notice will include the Unique Identification Code and the expected response time for the complaint.
We’d Like to Assess
On receipt of a complaint, all complaints is initially evaluated by a set of standards, like severity and the possibility of action, and be dealt with in a manner that is appropriate.
We’d like to investigate
We will investigate all pertinent facts and circumstances concerning the complaint.The amount of investigation should depend on the severity of the complaint, its frequency and seriousness of the matter.
We’d like to give Feedback
Tracking All complaints are recorded from receipt to all stages until complainant is satisfied, or until the decision to make is final.The most current status of the complaint will be provided to the complainant on demand and in regular intervals through one channel.
The Decision is Communicated The decision or action that is taken in relation to the complaint that is pertinent to the complainant will be sent to them within a few hours after the decision or step is made via SMS or email.
Resolving the Complaint If the complainant agrees with the proposed decision or act, then the proposed act or decision would be recorded and carried out.If the complainant does not agree with the action or decision that is proposed, the complaint will remain unresolved.The complaint would be recorded and then escalated to the complaints team. Complaints Management Team.The complainant will be advised of the alternative external and internal recourses available (see 4.4.Complainants’ Rights in Complaints Handling Process).The company will continue to keep track of the progression in the case until alternatives of remedies are exhausted or the complainant is completely satisfied.
You can click here to download the pdf version of this form.
First Bank Customer Care Number [Email & Call line]
FirstBank strives to keep and rise our standing in giving you top-quality items and service.We appreciate complaints because they help us boost our offerings, services, and customer service.
Objectives of the Policy
FirstBank is dedicated to being attentive to the requirements and issues of our clients, as well as potential customers, and solving complaints as fast as we can.
The policy was created to offer information to employees and customers regarding how FirstBank takes complaints and handles them.FirstBank is committed to being constant, fair and honest in handling complaints.
This policy’s goal will be to warrant:
Be aware of our complaints lodgement and the handling procedures
Staff and customers know about our complaints handling procedures.
All complaints are examined in a fair and impartial manner, with an objective and balanced assessment of the evidence and information available.
The complaints are evaluated on their merits, taking into consideration individual situations and needs.
The right of the customer to bring feedback and complaints about the service or product they received.
All complaints are dealt with according to laid-down legal and regulatory standards.
Background
When preparing this policy, FirstBank has endeavoured to make sure that our processes are aligned with the relevant laws and regulations and the most current desirable methods.This policy was designed to meet the specifications in BSI ISO 10002:2004, Customer Satisfaction. Guidelines for handling complaints in organizations.
What is a complaint?
The purpose of this policy is to resolve complaints with FirstBank.According to BS ISO 10002-2004, a complaint within this policy is characterized as: The expression of discontent made by an entity, particularly in relation to their products or the complaint handling process itself, in which the resolution or response is expected either implicitly or explicitly.
Anyone or any organization (the complainant) that is unhappy with the product or service that is provided by the bank, regardless of the reason, can contact FirstBank to lodge a complaint.It can be either verbal or written.In some instances, complaints could be filed through negative feedback that does need a resolution but not an official follow-up.Although this kind of feedback can be beneficial, it is not covered by the policy, which doesn’t apply to this type of feedback.
Resolving the complaint
What is the perfect way to have a complaint addressed?
If you’re dissatisfied by the service or product offered by FirstBank, you can at first try speaking to the employee(s) that you are working with.If you’re uncomfortable about this or think the person you spoke to is not in a position to address or resolve your concerns, you may file an inquiry with us through any of these methods:
On the phone with one of our customer service employees at any of our branch offices.Be aware that you’ll need to fill out the Complaint Form.The details of your complaint will be recorded in FirstCustomer CRM. FirstCustomer CRM.
Relationship Managers: Corporate and Institutional Banking clients can provide feedback on their relationship managers through either email or phone.
The person handling or receiving your complaint will prepare any help needed to complete your complaint.However, if you consider you need further assistance, please contact: [email protected]
Right of the Complainant in a Complaint Processing Process The complainant has the right:
You can be Heard.
Be sure that the Bank’s pertinent policies on service and product were adhered to.
Description of the product or service that is being accused of
Request and impart all pertinent information to be used in support of the complaint in the event that this is not in violation of the privacy laws.
Get informed about the resolution on the complaint.
Get informed about the bank’s decision as well as the reasoning behind the decision.
Make sure they know that their complaints are independent of the complaint, if it is appropriate.
If you have a complaint, escalate it to the appropriate outside or internal sources: I.Do they feel that their complaint is not properly handled. II.If they’re not happy with the resolutions provided by banks,.
Internal Head, Service Delivery Excellence, [email protected] First Bank of Nigeria, Ltd 35 Marina. P.O.Box 5216 Lagos, Nigeria.
External The Consumer Protection Department (CPD) ([email protected]) Central Bank of Nigeria (CBN) Plot 33, Abubakar Tafawa Balewa Way Central Business District, Cadastral Zone, P.M.B.0187, Garki Abuja. Nigeria.
The Consumer Protection Council (CPC) ([email protected]) Plot 1105 Dar-es-Salaam Street Off Aminu Kano Crescent, Wuse II, Abuja. Call Center: 07002255272 Hotlines: 08056002020, 08056003030
What happens if you make an appeal?
We’d like to receive
When we receive complaints through one of our services, the issue is recorded in FirstCustomer, which in turn generates a unique identification code, which is then sent to the user.The complaint will provide the reason for the complaint the customer and include any additional data required for effective treatment of the issue.
We’d like to acknowledge
The receipt of any complaint will be confirmed to the complainant as soon as possible by SMS or email notification.The notice will include the Unique Identification Code and the expected response time for the complaint.
We’d Like to Assess
On receipt of a complaint, all complaints is initially evaluated by a set of standards, like severity and the possibility of action, and be dealt with in a manner that is appropriate.
We’d like to investigate
We will investigate all pertinent facts and circumstances concerning the complaint.The amount of investigation should depend on the severity of the complaint, its frequency and seriousness of the matter.
We’d like to give Feedback
Tracking All complaints are recorded from receipt to all stages until complainant is satisfied, or until the decision to make is final.The most current status of the complaint will be provided to the complainant on demand and in regular intervals through one channel.
The Decision is Communicated The decision or action that is taken in relation to the complaint that is pertinent to the complainant will be sent to them within a few hours after the decision or step is made via SMS or email.
Resolving the Complaint If the complainant agrees with the proposed decision or act, then the proposed act or decision would be recorded and carried out.If the complainant does not agree with the action or decision that is proposed, the complaint will remain unresolved.The complaint would be recorded and then escalated to the complaints team. Complaints Management Team.The complainant will be advised of the alternative external and internal recourses available (see 4.4.Complainants’ Rights in Complaints Handling Process).The company will continue to keep track of the progression in the case until alternatives of remedies are exhausted or the complainant is completely satisfied.
You can click here to download the pdf version of this form.
If you’re a FirstBank customer and are curious about receiving money in your account, fret not!
Many individuals have questions regarding currency options for bank transactions.
In this piece, we will delve into this matter and equip readers with the necessary information to determine if you can indeed receive money in your FirstBank account, along with the best method to do so if you can.
To save you time, let’s address this inquiry!
Can I Receive Dollars in My FirstBank Account?
FirstBank One of Nigeria’s top financial institutions provides a variety of banking options to customers. This includes the capability to store and trade in a variety of currencies, such as dollars.
The answer to the question is that yes, you are able to receive money in the account you have set up as your First Bank account.However, keep in mind that it is not a typical bank account but rather a domicile account.
How to Receive Dollars in Your FirstBank Account
For you to get dollars into the First Bank account, there are some details you have to impart to the banker who will send you the money.
Your domicile account number
The full name of your bank is displayed on the bank statement you receive.
Your bank’s name appears complete
Your Bank swift code/BIC
Intermediary banks (If requested, you’ll need to inquire with the bank.)
FFC and FBO (If requested, contact your bank)
Frequency Asked Questions (FAQs)
Can I receive dollars in my FirstBank savings account?
Yes, you are able to get dollars into the savings account of your First Bank savings account but take note that it cannot keep it.The Bank can convert it into Naira and deposit it into the savings account.Only the account that is domiciled to you will be able to hold dollars.
How long does it take for dollars to be credited to my FirstBank account?
The amount of time required for the dollars to be added in your FirstBank account is contingent upon the type of transfer and processing times of the bank that is sending.Transfers to foreign wires may require some days to show on your account.
Are there any fees for receiving dollars in my FirstBank account?
FirstBank might charge a fee for specific types of transactions, like the incoming transfer of funds or exchanges.It is recommended to contact FirstBank for information on the applicable charges.
Can I withdraw dollars from my FirstBank account as cash?
You will need to go to any First Bank branch near you and request that a teller cash out the funds.
Can I receive dollars in my FirstBank current account?
You can indeed earn dollars from the savings account of your First Bank savings account, but take note that it cannot keep it.The bank converts it into Naira and then credits it to the savings account.Only your domiciliary account can keep dollars.
Can I convert dollars in my FirstBank account to Naira?
Yes, you can change dollars from your FirstBank account into Naira using the service of foreign exchange offered by the bank or make a cash withdrawal using Naira before converting the money to Naira at the current exchange rate.
Conclusion: Can I receive dollars in my first bank account?
Are you looking to receive money from your FirstBank account? Well, you’re in luck! FirstBank provides various channels for you to receive funds, including wire transfers to international locations, foreign currency accounts, and good old-fashioned cash deposits.
Whether you’re expecting foreign payments or need to make transactions in dollars for personal or business reasons, FirstBank has got you covered with flexible options that cater to your specific needs.
By familiarizing yourself with the process and requirements for receiving money into your account, you’ll have full control over your finances and reap the benefits that come with it.
If you have any questions or concerns regarding this article, feel free to drop us a message in the comments section below. We’ll make sure to get back to you as quickly as possible!
First Bank cardless withdrawal: how to withdraw money from an ATM at a First Bank ATM Without a Card
Today, I have an exciting revelation that combines the best of technology and convenience: The First Bank’s groundbreaking cardless withdrawal feature.
We’ve all been there, haven’t we? That moment of panic when you reach for your wallet only to realize that your precious ATM card is nowhere to be found.
It’s a heart-wrenching feeling, especially when you’re in desperate need of cash. Whether you left it at home, misplaced it, or, even worse, lost it altogether, your situation is far from ideal.
But fear not, because First Bank has introduced a game-changing solution.
In this blog, I’ll walk you through the concept of cardless withdrawals and show you how to effortlessly withdraw money from an ATM without your physical card. Plus, I’ll address some commonly asked questions to ensure you have all the information you need. So, let’s dive in!
What is a Cardless Withdrawal?
Let’s start by clarifying what we mean by “cardless withdrawal” before diving into the specifics. This feature allows users to withdraw cash from an ATM without using their ATM card. Pretty incredible, right?
And the best part is that it truly is amazing! You can easily initiate the process using First Bank’s mobile app or USSD codes. Once you’ve done that, simply head over to the nearest ATM and withdraw your money without needing a physical card. It’s that convenient!
Why Use Cardless Withdrawal?
There are many reasons you may want to consider using this option:
Emergencies:Forgot your wallet?Don’t worry.There is still cash available.
Security: If you’re in the kind of situation where carrying your card may be risky, just leave the card at home and opt to switch to a card-free one.
The convenience:Sometimes, it’s just more convenient not to have to worry about a part of the plastic.
How To Withdraw From an ATM Without an ATM Card As A First Bank User
To make use of First Bank Cardless withdrawal, just follow these steps:
Contact *848*Amount# on the number associated with the account. Dial *848*Amount# from the number that is linked to your.
Follow the directions on the screen. Afterwards, confirm the transaction by entering your PIN.
Set up the 4-digit password as required; it’s a unique security code for cash withdrawals.
Input the amount you wish to withdraw, then click Send.
After that, you’ll be sent a text message with a unicode pay code of 12 characters.
After you’ve received the notification, locate the closest ATM at your bank.
Hit to the Enter button of the ATM.
Enter your PIN, then select a cardless withdrawal or payment code.
Enter your 4-digit one-time password you set up earlier.
Then, you can enter the pay code (12-digit code sent to your mobile by SMS).
You must enter the amount that you would like to withdraw, as well as your phone number.
You will then have to wait until the ATM confirms your information and then disburses the cash.
It doesn’t need to be just one of the First Bank ATMs; it could be any ATM that is within reach.Similar methods can be used.
Note: The majority of ATMs utilize the phrase “cardless withdrawal,” but they also use PayCode.Select the pay code, then go ahead with the payment.
Update: First Bank has launched the First Bank biometric withdrawal ATM that supports you.As a new customer at First Bank, you are able to use your fingerprint for withdrawals.
Look for a First Bank ATM that supports the biometric withdrawal choice.Choose fingerprints, then follow the instructions on screen for withdrawing.Then, you are able to withdraw cash from the original ATM with your finger.
Common Issues and Troubleshooting
There are times when things don’t happen as you expect.These are some problems you could face:
Code not working: Ensure you’re inputting the code in the correct manner.
Expired Code The codes are valid for an expiration date of.If they’re expired and you want to start an entirely new transaction,.
Network Issues If the internet is not working, USSD as well as mobile apps aren’t working.It’s accurate to wait.
Questions on how to withdraw cash from a First Bank ATM Without a card
Does FirstBank provide card-less transactions?
Absolutely, First Bank ATMs are equipped for transactions together cards and strategically placed to prepare basic banking services for our valued customers.
What is the withdrawal code of FirstBank?
If you already have a FirstBank debit card(s) that are linked to the account(s), just call *894*0#.
Are there any extra charges for cash withdrawals that are not card-based?
Most of the time, there’s no cost associated with the feature of cardless withdrawal.The fees may vary depending on the situation; therefore, it’s accurate to check your First Bank app or contact Customer Service to obtain the most precise details.Be sure to verify the information before you continue making a withdrawal with a credit card in order to stay clear of any unexpected costs.
Do I have any restrictions on the amount I can withdraw?
There are restrictions regarding the amount that you can make with a cardless withdrawal.Limits can vary based on a myriad of variables, such as the type of account that you hold and the bank’s regulations.It is always recommended to verify the limits of your account. Contact First Bank customer service by using the mobile app.
Are First Bank cardless withdrawals safe to make use of?
Security is a major concern when cashing out without the use of a credit card.First Bank has implemented various security methods to assure that their debit card feature is secure.The card or the code that you get is usually sensitive to time and expires after the time frame you specify, so you can minimize the chance.In addition, it is common to validate the transactions with your smartphone app or pin from your USSD.
Conclusion on First Bank Cardless Withdrawal in 2024
The concept of cardless cash withdrawal, along with its advantages and the process to execute it via USSD, was thoroughly deliberated.
This innovation is not merely a technological advancement; it serves as a practical solution to a common problem. It is undeniable that everyone has experienced a moment of anxiety at the thought of being unable to access their ATM card.
With the introduction of First Bank’s new cardless withdrawal feature, such concerns will become a thing of the past.
This development goes beyond technology; it aims to enhance the quality of your daily life. You can now breathe a sigh of relief knowing that you can still access cash even without your debit card. First Bank has your back. Moreover, it provides an additional layer of security for your transactions.
You no longer have to fret about losing your credit card or unauthorized usage by others. Therefore, the next time you face a financial emergency and require cash, remember that you are just a few clicks or dial tones away from obtaining your money.
Whether you have already utilized this feature or are uncertain about it, we are eager to engage with you.
Feel free to leave a message below, and let’s initiate a dialogue.
