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Zenith Bank Customer Care [Email Contact Number]

May 13, 2024No Comments

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Zenith Bank

Customer Care [Email Contact Number]

is dedicated to providing excellent customer service. Whether you have feedback, questions, or concerns, their knowledgeable and responsive customer care representatives are available 24/7. You can easily reach out to them through the bank's official phone number, email, or postal address.

Zenith Bank was founded by Jim Ovia in May 1990 and became a publicly-owned company in 2004. With its headquarters in Victoria Island, Lagos, the bank has over 500 branches in Nigeria and subsidiaries in Ghana, Gambia, and Sierra Leone.

Zenith Bank customer care contacts and the address of their head office

Zenith Bank plans to expand into other countries of Africa. It provides a variety of options for financial services, such as personal and corporate loans, bank accounts, internet banking, and mobile banking. The article explains Zenith Bank customer care phone number in Nigeria as well as the headquarters address.

How can I reach Zenith Bank customer care?

If you have any questions, suggestions, or concerns about the banking services of Zenith Bank, get in touch via Zenith Bank's direct customer support center (phone number, email, as well as social media channels) or the live chat option available on the bank's site, or stop by the branch nearest to you.

What is Zenith Bank customer care number?

Contact Zenith Bank customer care at +234-1787000 or the hotline 0700 ZENITHBANK and select the opportunity “4” feature”” for a call to Zenith Bank's customer service rep for help.

Additional Zenith Bank customer care phone contact numbers include:

  • Opening account number: +234-1-2787000, 2927000, 04647000, 0700 ZENITHBANK
  • ATM: 0700-286-936484, 0700-ATM-ZENITH, 0700-ZENITHBANK
  • Cards (MasterCard, Vpay, VisaCard, etc. ): 0700-2273-936484, 0700-CARD-ZENITH, 0700-ZENITHBANK
  • Card's unit for faxing: +234 (1) 2618212
  • E- services: +234-1-2787000, 2927000, 4647000, 0700-ZENITHBANK
  • Zenith Registrars Limited: +234-1-2708930-4
  • Zenith assurance services: 0234-1783411 (+1341-2783411), 2783421 4, 2701004-5, 46613704.
  • Corporate Internet banking: +234-1-2781543, 2782734, 2784056, 2781588, 2781555, 2781568, 2787000

How can I reach Zenith customer support via WhatsApp?

You are able to converse with ZiVA via Zenith Bank customer care WhatsApp number 07040004422.

What is Zenith Bank customer care number to Lagos?

Customers can reach Zenith Bank's main office with the hotline 0700-ZENITHBANK or the number 234-1787000.

What is Zenith Bank customer service email address?

You can send an email to zenithdirect@zenithbank.com for general queries. Customer service representatives of the bank can respond to any concerns by email.

Other Zenith Bank customer email addresses include:

  • Open account: customerservice@zenithbank.com
  • Cards (MasterCard, Vpay, VisaCard, etc. ): cardservices@zenithbank.com
  • Corporate Internet banking: enquiry@zenithregistrars.com
  • E- services: ebusiness@zenithbank.com
  • Zenith insurance services: info@zenithinsurancecoy.com

Where is Zenith's headquarters?

Zenith Bank's headquarters are located on Victoria Island in Lagos, Nigeria. Below is the Zenith Bank head office address and contact information:

  • Address:Zenith Heights, Plot 83, Ajose Adeogun St., Victoria Island, Lagos, Nigeria.
  • Hotline: 0700-ZENITH-BANK
  • Telephone number: +234 (1) 2787000.
  • Email: zenithdirect@zenithbank.com

Zenith Bank customer care and live chat support

Zenith Bank customer live chat option is located in the lower right-hand corner of the official site of the bank. In the ” How can we benefit?” message box, start a new chat with the bank's customer support representative.

Contact Zenith Bank customer care on social media?

Zenith Bank customer care specialists are available on social platforms. Send them direct messages through these social media platforms:

How do I find the nearest Zenith Bank branch?

Visit the Zenith Bank branch locator page on the bank's website. If you select the Nigerian state you are in, it will show branches within that state, as well as the cities in which they're located and their telephone numbers. You can visit Zenith Bank branches from 8:00 a.m. till 4:00 p.m. between Monday and Friday.

How do I make a complaint to Zenith Bank?

Zenith Bank encourages customers to communicate concerns or questions to the customer service reps. Here's how to submit a complaint with Zenith Bank:

  • Select one of the Zenith Bank customer care communication channel. It could be a bank's social media pages, its live chat function on its official website, or the bank's customer support phone number/WhatsApp numbers or via email.
  • Contact the customer service representative. The specialist will ask for your name and account number, as well as the transaction date and value and the final six digits of your debit or credit card, along with other important data.

Zenith Bank will resolve your problem within 14 days from the time you notify them of your issue. Contact the 's Customer Protection Department if Zenith Bank does not resolve the problem within that time or you're unhappy with their handling of the issue.

This is because the Central Bank of Nigeria will ask for the following things:

  • The name of your address and the number.
  • The contact number or email address used to submit the complaint was Zenith Bank.
  • Your bank details, with the exception of your passwords, PINs and Passwords.
  • The amount you are claiming (if there is any).
  • Documents that support your case.
  • The evidence you provided to report the issue at the institution.

CNB cannot grant an exact timeframe for dealing with the problem; however, they will resolve the matter in a reasonable amount of time. It is possible to take your complaint to the courts if is unable to resolve the issue.

What can Zenith Bank customer care representatives do?

Zenith Bank customer care specialists are available to answer general questions and concerns. Contact them for the following issues:

  • Find out more about Zenith Bank's offerings and products.
  • Find out the location and locations Zenith Bank branches
  • Account opening inquiries
  • Reactivation of accounts and inquiries
  • Request to stop an ATM card
  • Set your mobile and web bank PINs as well as passwords
  • Verify the balance of your account
  • Request a bank statement
  • Make sure to stop or confirm a payment online, via mobile or in a transaction
  • ATM and POS problems.

How do call Zenith Bank customer care?

Contact the number +234-1787000 and 0700 ZENITHBANK and choose the feature “4” to speak to a customer service expert for help. Alternatively, send an email to zenithdirect@zenithbank.com.

How can I call Zenith Bank customer care for free?

Zenith Bank's line numbers, +234-1-2787000 and 0700 ZENITHBANK, are accessible 24/7. Contact any of these numbers and select the feature ” 4” to talk to an executive who can assist you.

Zenith Bank customer care service concentrates on the satisfaction of customers. They respond quickly to client's needs, no matter if you contact them by phone or via email. Zenith Bank's social media platforms are also available to you.

Please be aware that this article is independent and not affiliated with any third party. It is meant for informational purposes only and does not cater to individual circumstances. This article is not a replacement for professional advice and should not be used to make any decisions. Any actions taken based on the information provided in this article are solely your responsibility.

Zenith Bank Phone Numbers and Emails

Customer Service:

  • +2 341 278 7000

Aba Branch:

  • +2 348 222 3803
  • +2 348 222 0467

Abakaliki Branch:

  • +2 344 322 0940
  • +2 344 322 1191
  • +2 344 322 1114
  • +2 344 322 1135

Abeokuta Branch:

  • +2 343 924 1727
  • +2 343 924 1892
  • +2 343 924 1882
  • +2 343 924 1619

Ado Ekiti Branch:

  • +2 343 025 1251
  • +234 803 607 9908
  • +234 802 576 4150
  • +234 805 774 2251

Agbor Branch:

  • +234 704 000 0851
  • +234 803 847 2377
  • +234 704 000 4216
  • +234 803 867 8217

Akure Branch:

  • +2 343 424 3442
  • +2 343 424 3480
  • +2 343 424 3889

Asaba Branch:

  • +2 345 628 2321
  • +2 345 628 2332

Auchi Branch:

  • +2 345 225 2315
  • +2 345 225 1987
  • +2 345 225 1993
  • +2 345 225 1997

Awka Branch:

  • +2 344 855 4363
  • +2 344 855 0665
  • +2 344 855 1135

Bauchi Branch:

  • +2 347 754 5186
  • +2 347 754 6032
  • +234 803 701 5315
  • +234 803 553 2007

Benin Branch:

  • +2 345 225 9507
  • +234 803 716 9458
  • +234 803 344 6268

Card Services:

  • +2 341 278 1740
  • +2 341 278 2273

China Location:

  • +86 105 737 2660
  • +86 105 737 2661
  • +86 105 737 2412

Dubai Location:

  • +9 714 279 0737
  • +9 714 279 0738

Ekenwa Road Branch:

  • +2 345 225 7591
  • +2 345 225 7587
  • +2 345 225 7581
  • +2 345 225 6894

Ezenei Avenue Branch:

  • +2 345 628 1492
  • +2 345 628 2725
  • +2 345 628 1850
  • +2 345 628 0513

Faulty Atm:

  • +2 341 278 2867

Gambia Location:

  • +220 439 9471
  • +220 439 9476

Ghana Location:

  • +23 330 242 9700
  • +23 330 261 1500
  • +23 330 268 0884
  • +23 354 200 0111

Headquarters:

  • +2 341 278 1543
  • +2 341 278 2734
  • +2 341 278 4056
  • +2 341 278 1588
  • +2 341 278 1555
  • +2 341 278 1568

Ikpoba Hill Branch:

  • +2 345 225 8385
  • +2 345 225 7155
  • +2 345 225 6473

Internet Banking Security:

  • +2 341 278 4000
  • +2 341 278 1594
  • +2 341 278 1595

Okpanam Road Branch:

  • +2 344 628 0785
  • +2 344 628 0786

Oregbeni Branch:

  • +2 345 229 0677
  • +2 345 229 0678

Sakponba Road Branch:

  • +2 345 225 6920
  • +2 345 225 7046
  • +2 345 229 1501

Sapele Road Branch:

  • +2 345 225 6100
  • +2 345 225 8398

Sierra Leone Location:

  • +2 323 300 1200
  • +2 327 937 0731
  • +2 327 723 0889

United Kingdom Location:

  • +44 207 105 3950

Uselu Branch:

  • +2 345 225 7168
  • +2 345 225 2102
  • +2 345 225 0072

Zenith Insurance Company:

  • +2 341 278 3411
  • +2 341 278 3421
  • +2 341 270 1004
  • +2 341 461 3704

Zenith Registrars Limited:

  • +2 341 270 8930
Send Message

Zenith Bank Emails:

Customer Service

E-Business

Customer Service

Faulty ATMs, Lost or stolen bank cards

General Info

Gambia Location, Ghana Location, United Kingdom Location, Zenith Registrars Limited

Technical Support

INTERNET BANKING SECURITY

eproductsupportunit@zenithbank.com

Corporate Internet Banking

slcsugroup@zenithbank.com.sl

Sierra Leone Location
info@zenithinsurancecoy.com

Is this your business?

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Last updated on May 13, 2024

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