How to Forward Calls on MTN [Quick Guide]

Ever missed an important call or had to redirect an incoming call? MTN Nigeria offers several call-forwarding options to help you manage your calls more efficiently. MTN’s call-forwarding feature ensures that you never miss a call again, regardless of whether your line is busy, unreachable, or you can’t answer.

The following guide will walk you through setting up, activating, and deactivating MTN’s call forwarding, along with how to handle unreachable and no-answer scenarios.

Key Takeaways

• Dial 21*PhoneNumber# to forward all incoming calls on MTN.

• Use 67*PhoneNumber# to forward calls when your line is busy.

• Dial 61*PhoneNumber# to set up call forwarding for no-answer scenarios.

• Deactivate call forwarding by dialing ##002#.

• Verify settings by dialing *#21# to check the status of your call forwarding.

Setting Up Call Forwarding on MTN

Setting up call forwarding on your MTN line is quick and easy. Here’s how you can do it based on your needs:

1. Forward All Incoming Calls
   Dial 21*PhoneNumber# to divert all incoming calls to another number. This is useful if you want all calls to be automatically forwarded, regardless of your availability.
2. Forward Calls When Your Line is Busy
   If you’re on another call and want to forward incoming calls, dial 67*PhoneNumber#. This ensures that any calls that come through while you’re busy are directed to a number of your choice.
3. Forward Calls When There’s No Answer
   Sometimes you may be unavailable to answer calls. To forward calls when you’re not answering, dial 61*PhoneNumber#. This option is helpful if you tend to miss calls due to delays in picking up.
4. Forward Calls When Your Line is Unreachable
   In areas with poor network coverage, forwarding calls can save you from missing important communication. Dial 62*PhoneNumber# to forward calls when your line is unreachable.

Deactivating Call Forwarding on MTN

To deactivate call forwarding on your MTN line, you can use the following codes:

1. Cancel Specific Call Forwarding
   If you only want to cancel forwarding for a specific condition, such as no-answer or unreachable lines, dial the relevant deactivation code, such as ##61# for no-answer.
2. Cancel All Call Diverts
   To cancel all active call diverts at once, dial ##002#. This command will deactivate all forms of call forwarding on your line, ensuring that all calls come directly to your phone.
3. Confirm Deactivation
   After deactivating call forwarding, confirm that it has been turned off by dialing *#21#. This code will show the current status of call forwarding on your line.

Forwarding Calls to Another Number on MTN

When you need to forward calls to another number, simply dial 21*destination number#. This will redirect all incoming calls to the specified number, ensuring that you don’t miss any communication.

If you prefer to forward calls under specific conditions, use the appropriate code:

• Busy Line: Dial 67*destination number#.
• Unreachable: Dial 62*destination number#.
• No Answer: Dial 61*destination number#.

Always verify the status of your call forwarding by dialing *#21# to ensure everything is set up correctly.

Cancelling Call Forwarding on MTN

To cancel all call forwarding settings on your MTN line, dial ##002#. This command cancels all forwarding options, allowing calls to come directly to your phone without redirection.

After canceling, make sure to test the setup by calling your number to confirm that call forwarding has been successfully deactivated.

Frequently Asked Questions

How do I activate call forwarding on MTN?
To activate call forwarding on MTN, dial 21*destination number#. You can also set it up for specific scenarios like busy lines, unreachable conditions, or no-answer situations. Confirm the setup by dialing *#21#.

How do I deactivate call forwarding on MTN?
To deactivate call forwarding, dial ##21# for specific conditions or ##002# to cancel all diverts. Verify the deactivation by dialing *#21#.

Does MTN charge for call-forwarding?
Yes, MTN may charge for calls that are forwarded based on your tariff plan. While activating call forwarding is free, charges may apply for the diverted calls depending on the destination number.

How do I forward my calls to another number?
To forward your calls on MTN, dial 21*destination number#. For busy lines, use 67*destination number#. For unreachable lines, use 62*destination number#, and for no-answer scenarios, dial 61*destination number#.

Conclusion

It is easy to remain accessible even when you cannot answer your phone with MTN call forwarding. The call-forwarding features on MTN ensure that you stay in touch whenever you are in a meeting, out of range, or simply unable to answer. Follow these steps to activate, deactivate, and customize your call forwarding options.