How to Withdraw Money from Sterling Bank ATM Without a Card

With Sterling Bank's cardless withdrawal feature, you can access cash conveniently in today's fast-paced world. You'll learn how to use this simple method step-by-step, along with practical tips and insights.

Key Notes to Remember

• The maximum withdrawal limit for cardless transactions at Sterling Bank ATMs is N20,000.

• Ensure accurate input of all codes and PINs to avoid transaction failures.

• OTPs have a limited validity period; initiate a new transaction if needed.

Understanding Cardless Withdrawal

The cardless withdrawal method allows you to withdraw cash from an ATM without using your physical debit card. Especially in situations where carrying a card might be impractical or risky, it is a secure and convenient alternative.

Benefits of Cardless Withdrawal

• Emergency Access: Forgotten your wallet? No problem; you can still access your money.

• Enhanced Security: Reduce the risk of card theft or loss by leaving it safely at home.

• Convenience: Simplify your banking transactions with fewer physical dependencies.

How to Generate Sterling Bank Cardless Withdrawal Code

Using USSD Code

1. Dial *822*42# from your registered mobile number.

2. Follow the on-screen prompts to generate a one-time PIN (OTP).

3. Confirm the transaction with your regular transaction PIN.

4. Receive the OTP via SMS on your registered mobile number.

Using Mobile App

1. Download and install the One Customer Bank Mobile App from your app store.

2. Log in with your banking details.

3. Navigate to the cardless withdrawal section within the app.

4. Generate a one-time PIN (OTP) for the transaction.

Withdrawing Money at the ATM Machine

Once you have your OTP ready, proceed to any Sterling Bank ATM with Quickteller functionality.

1. Press the “Enter” button on the ATM machine.

2. Select the “PayCode” option displayed on the screen.

3. Enter the OTP received via SMS on your mobile phone.

4. Input the pre-selected “Cash-Out PIN” you set during the initiation.

5. Enter the amount you wish to withdraw (must match the requested amount).

6. Confirm the transaction by pressing “Enter.”

7. Collect your cash from the ATM.

Troubleshooting

• Code Issues: Double-check the accuracy of entered codes and PINs.

• Expired OTP: If your OTP expires, initiate a new transaction to receive a fresh code.

• Network Connectivity: Ensure stable network coverage for successful transactions.

Conclusion

Sterling Bank's cardless withdrawal feature is an example of modern banking convenience and security. It's more than a technical upgrade; it's an everyday banking solution.

Whenever you need to withdraw cash without your ATM card or prefer a safer method, Sterling Bank offers a cardless withdrawal option. With it, you can streamline your financial transactions while also enhancing security.

Is Sterling Bank's cardless withdrawal feature something you've tried? Let us know what you think or if you have any questions in the comments. Together, let's explore smarter banking solutions!