How to Retrieve Your MTN Number in Nigeria: A Simple Guide

When you need your MTN number urgently, but don’t remember it, have you ever been in a bind? There’s no need to worry; you’re not the only one. It is easier than you might think to retrieve your MTN number. It is easy to get back your MTN number, regardless of whether you have lost or forgotten your SIM pack.

You’ll learn how to retrieve your MTN number in Nigeria in this guide. You can use USSD codes or leverage MTN’s self-service options.

Key Takeaways

• USSD Codes: Dial *123# or *663# to access your MTN number.

• MyMTN App: MTN’s app for number retrieval.

• Call Back Service: Dial *133# to request a call back for your number.

• Friends and Customer Service: Reach out to friends or MTN’s customer service for assistance.

Using USSD Code to Retrieve Your MTN Number

By using a USSD code, you can find your MTN number quickly. You can do this by following these steps:

Steps to Follow:

1. Dial *123#: Open your phone’s dialer and enter *123#.

2. Follow the prompts: Select option 1 for “My Tools” and then choose “My Number.”.

3. Alternative Codes: You can also dial *123*1*1# or *663# for direct access.

It’s quick and reliable to use USSD codes, as they don’t require an internet connection.

Accessing MTN Self-Service for Number Retrieval

MTN’s self-service options offer another convenient way to retrieve your number. Here’s how to do it:

Steps to Follow:

1. Visit the MTN Self-Service Portal: Log in using your phone number and PIN.

2. Download the MyMTN App: Get the app from the Google Play Store or Apple App Store.

3. Text ‘Care’ to 5018: You will receive a link to download the app if you prefer texting.

The MyMTN App offers a user-friendly interface to manage your account, check your number, and perform other tasks.

Requesting a Call Back for Your MTN Number

Check out the call-back service if you’re looking for another quick way to find your MTN number.

Steps to Follow:

1. Dial *133#: This code sends a call-back message to any number you choose.

2. Receive Your Number: Your MTN number will be displayed in the call-back message.

For those without internet access or who prefer not to use the USSD codes, this method is especially helpful.

Contacting Friends for Your MTN Number

There are times when the simplest solutions are the most effective. You can save time and effort by reaching out to a friend.

Steps to Follow:

1. Call a friend. Ask them to check your number when the call connects.

2. Ensure Adequate Airtime: Make sure you have enough airtime to place the call.

3. Verify Your Number: Double-check with your friend to ensure they have your correct MTN number saved.

Seeking assistance from Customer Service

You can always contact MTN Customer Service for any issues, including reclaiming your number.

Steps to Follow:

1. Prepare your details: Have your name, address, and other account information ready.

2. Call Customer Service: Dial 180 from an MTN line or +23480310180 from another network.

3. Explain Your Situation: Customer service will guide you through the retrieval process.

Frequently Asked Questions

How can I retrieve my MTN SIM in Nigeria?

Dial *123# or use the MyMTN App. Alternatively, request a call back on *133# or visit a customer care center.

How do I get my MTN number back?

Dial *123#, use the MyMTN App, request a call back at *133#, ask a friend, or contact MTN Customer Care.

How can I find my MTN number?

Dial *123# and select option 1 for My Tools. Choose My Number to view your mobile number. You can also use codes like *123*11# or *663#.

How can I reactivate my MTN SIM card in Nigeria?

Visit an MTN office with the necessary documents, fill out a welcome back form, pay N400, and provide proof of ownership, a valid ID, and your frequently dialed number.

Conclusion

There are several methods available in Nigeria for retrieving your MTN number. With USSD codes, the MyMTN App, call-back services, or assistance from friends or customer service, you can access your number at any time. Take these simple steps to retrieve your MTN number and avoid unnecessary hassles.

If you follow these steps, you will always have access to your MTN number.