How To Stop Auto Renewal On Airtel [Step Guide]

Airtel Network
Airtel Network

How To Stop Auto Renewal on Airtel [Step-by-Step Guide]

Automatic renewals and surprise charges can be a hassle. You’ve come to the right place if you’re an Airtel user in Nigeria trying to stop auto-renewals. Take control of your subscriptions and manage your account with ease by following this guide.

Key Takeaways

  • USSD Code: Dial *362# or *362*2# to stop auto-renewal.

  • SMS Method: Send ‘STOP’ to 312 or ‘STOP AUTO-RENEW’ to 440.

  • Customer Care: Call 111 for direct assistance.

  • Airtel App: Manage subscriptions and auto-renewal settings through the app.

Disable Airtel Auto Renewal via USSD Code

If you prefer a quick and direct method, a USSD code is your best bet. Here’s how:

  1. Dial the Code: Enter *362# on your phone.

  2. Select Option 2: Follow the prompts to stop auto-renewal. This method is user-friendly and provides immediate results.

Benefits of USSD Code

  • Instant Confirmation: You will receive a confirmation on your screen.

  • No Internet Required: Ideal for users without internet access.

Cancelling Auto Renewal Through SMS

For those who like text messaging simplicity:

  1. Text ‘STOP’: Send this to 312.

  2. Alternative Code: Text ‘STOP AUTO-RENEW’ to 440.

Advantages of SMS cancellation

  • No Need for Calls: It is ideal if you prefer not to call.

  • Quick Response: Receive an immediate confirmation message.

Stopping auto-renewal via Customer Care

There are times when speaking to a human can be the most effective solution.

  1. Call 111: Reach Airtel’s customer care for assistance.

  2. Speak to an Agent: Request to stop auto-renewal and follow their guidance.

Why contact customer care?

  • Personalized Assistance: Get help tailored to your needs.

  • Confirmation: Ensure auto-renewal is stopped correctly.

Opting Out of Airtel Auto Renewal

If you want to explore all the options,

  1. Dial *362#. Choose option 2 to disable auto-renewal.

  2. Text STOP to 312 or use ‘STOP AUTO-RENEW’ to 440.

  3. Airtel App: Navigate to the ‘Plans’ section and manually turn off auto-renewal.

Using the Airtel App

  • Convenient Management: Manage your subscriptions and auto-renewal settings from your smartphone.

  • Real-Time Updates: Get immediate updates on your subscription status.

Verifying Auto Renewal Cancellation

After stopping auto-renewal, it’s crucial to ensure it succeeds.

  1. Look for confirmation. You should receive a message from Airtel confirming the cancellation.

  2. Check Your Account: Dial *100# to view your active subscriptions and ensure auto-renewal has been deactivated.

What to Do If You Don’t Receive a Confirmation?

  • Contact Customer Care: If you don’t get confirmation, call 111 for assistance.

  • Recheck your settings: Make sure the changes have been applied.

Frequently Asked Questions

How Do I Cancel My Airtel Nigeria Auto Renewal?

To cancel auto-renewal, use any of the following methods:

  • Dial *362# and select option 2.

  • Text ‘STOP’ to 312 or ‘STOP AUTO-RENEW’ to 440.

  • Call 111 for direct support.

How Do I Stop Airtel Auto Renewal Within Minutes?

For stopping minute auto-renewal:

  • Dial *482*2#.

  • Alternatively, send ‘STOP’ to 482.

How Can I Stop Airtel’s Auto-Deduction?

To stop auto-deducting:

  • Dial *362# and choose option 2.

  • Text ‘STOP’ to 312 or ‘STOP AUTO-RENEW’ to 440.

  • Contact Airtel customer care at 111.

How do I check my active Airtel subscriptions?

To view your active subscriptions:

  • Dial *100# and select ‘My Account’.

  • Review your current subscriptions and ensure no auto-renewals are active.

Conclusion

You can significantly improve your mobile experience by managing your Airtel subscriptions and stopping auto-renewals. Whether you use USSD codes, SMS, customer service, or the Airtel app, managing your plan has never been easier. You can enjoy more flexibility with Airtel services by verifying your cancellation to avoid unexpected charges.

For more information and support, visit the Airtel Nigeria website or follow them on Twitter for updates and assistance.


Feel free to reach out with any more questions or assistance!

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